Skip to content

Refund Policy

Last updated: October 30, 2026

Try It Free First

Every new LearnWise Pro account starts with a 7-day free trial, and no payment card is needed to begin. We encourage you to use the trial to make sure LearnWise is right for you before you pay anything.

Cancel Anytime

You can cancel your subscription at any time using Manage Billing inside the app, or by emailing us. After you cancel:

  • You will not be charged again.
  • You keep access until the end of the month you have already paid for.

When We Give Refunds

Monthly payments are generally not refundable, and we do not give partial refunds for unused days in a month. However, we will refund a payment in full if:

  • You were charged more than once for the same month
  • You were charged after you had already cancelled
  • A technical problem on our side stopped you from using LearnWise, and we could not fix it within a reasonable time
  • You forgot to cancel and ask us within 7 days of your first paid charge, and you have not used LearnWise since that charge

How to Request a Refund

Email support@learnwisepro.site within 14 days of the charge, and include:

  • The email address on your LearnWise account
  • The date and amount of the charge
  • A short description of the problem

We aim to reply within 2 business days. Approved refunds go back to your original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.

Before Opening a Dispute

Please contact us before disputing a charge with your bank. We can usually sort things out faster, and disputes can delay your refund.

Your Legal Rights

This policy does not affect any refund rights you have under the consumer laws of your country.

Contact

Refund questions: support@learnwisepro.site.